Guides

Each guide is one situation, one path through it. Written walkthroughs — and videos as they come.

• Appeal a Denial and Track It to ResolutionYou got a denial. Here's how to fight it and track it to resolution.
• Understand what you actually owe (EOBs)upcomingRead a bill and an EOB together. Find the real number.
• Find benefits you're not usingupcomingAudit your plan for the benefits you never claimed.
• Handle a life changeupcomingJob change, move, marriage, aging off at 26. Deadlines and options.
• Get and understand your medical recordsupcomingHIPAA right of access. The records belong to you.
• Prepare for an appointmentupcomingWalk in informed. Walk out with a plan you understand.
• Manage prescriptions and prior authorizationsupcomingWhat to do when a drug is denied or step therapy gets in the way.